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Report your flight in minutes.
We take care of the rest.

Claim up to €600 (minus our Provision) per passenger for delayed or cancelled flights. No paperwork, no legal hassles, no additional court fees.

It only takes 3 simple steps
1
Enter Flight Details
Your Flight & Problem
2
Personal Details
About You & Co-Passengers
3
Get Compensated
Get Paid Once We Win
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EU 261 Claim Specialist
German Registered Provider
Passenger Advocate
We Sue Where Others Give Up
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Your Flight

Tell us more of your flight

Please select the type of flight you were on.

Direct Flight

Layover/Stopover

Passenger Rights

Under EU Regulation 261/2004, you may be entitled to up to €450 per passenger depending on the distance of your flight and the duration of the delay.

  • No Win, No Fee
  • Up to €450 per person
  • Valid for claims up to 3 years old

Select your flight.

We found 20 flights from London (LHR) to New York (JFK) on June 12th, 2024.

BA117 British Airways
08:20
LHR
7h 55m
11:15
JFK
VS003 Virgin Atlantic
10:05
LHR
8h 10m
13:15
JFK
AA101 American Airlines
14:25
LHR
7h 45m
17:10
JFK
DL1 Delta Air Lines
10:25
LHR
8h 05m
13:30
JFK
B6 44 JetBlue
11:55
LHR
8h 05m
15:00
JFK
EK002Emirates
14:15
LHR
7h 10m
00:25
DXB
QF002Qantas
21:05
LHR
22h 45m
05:50
SYD
SQ319Singapore Airlines
20:50
LHR
13h 05m
16:55
SIN
AF1181Air France
09:10
LHR
1h 20m
11:30
CDG
LH901Lufthansa
10:30
LHR
1h 35m
13:05
FRA
UA900United Airlines
12:20
LHR
11h 10m
15:30
SFO
DL031Delta Air Lines
13:45
LHR
9h 25m
18:10
ATL
AC857Air Canada
15:10
LHR
7h 55m
18:05
YYZ
JL044Japan Airlines
19:20
LHR
13h 40m
16:00
HND
QR008Qatar Airways
16:00
LHR
6h 45m
00:45
DOH
LA8085LATAM Airlines
22:00
LHR
11h 50m
05:50
GRU
CX252Cathay Pacific
12:20
LHR
11h 55m
07:15
HKG
KL1008KLM
08:40
LHR
1h 15m
10:55
AMS
TK1980Turkish Airlines
11:30
LHR
3h 50m
17:20
IST
NZ001Air New Zealand
15:45
LHR
24h 15m
06:00
AKL

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Leg 1

Provide the exact details of your journey

For connecting flights, ensure to include different legs (stops) of your trips.

Leg 1

Flight Problem

Select the problem with your flight

For more than one issue, select the one that affected the most.

Flight Delayed

My flight arrived at the final destination over 3 hours late.

Cancelled

My flight was cancelled by the airline and I was rebooked or refunded.

Denied Boarding

I was denied boarding due to an overbooked flight.

Downgrade

I was downgraded to a lower class of service.

Other Problem

My issue isn't listed above.

Passenger Rights

Under EU Regulation 261/2004, you may be entitled to up to €450 per passenger depending on the distance of your flight and the duration of the delay.

  • No Win, No Fee
  • Up to €450 per person
  • Valid for claims up to 3 years old
Need help?

What exactly happened?

Select the specific issue that affected your flight.

Overbooking

I was denied boarding due to an overbooked flight.

Missed Connections

I missed my connecting flight due to a delay.

Baggage Delays

My baggage was delayed, lost, or damaged.

How Long Was Your Flight Delayed?

Compensation amounts vary based on the total length of your delay upon arrival at the final destination.

0 to 3 hours delay

3 to 4 hours Delay

More then 4 hours

Never Arrived at Final Destination

Passenger Rights

Under EU Regulation 261/2004, you may be entitled to up to €450 per passenger depending on the distance of your flight and the duration of the delay.

  • No Win, No Fee
  • Up to €450 per person
  • Valid for claims up to 3 years old
← Back to disruptions

When you were informed of cancellation?

Under EC 261/2004, the timing of the cancellation notice affects your eligibility and compensation amount.

0 to 7 Days

7 to 14 days

Before 14 days

Never Informed

Passenger Rights

Under EU Regulation 261/2004, you may be entitled to up to €450 per passenger depending on the distance of your flight and when you were informed of the cancellation.

  • No Win, No Fee
  • Up to €450 per person
  • Valid for claims up to 3 years old
← Back to disruptions
Disruption Reasons

What were the reason of flight delay/ cancellation?

Airlines are exempt from paying compensation under "extraordinary circumstances" like extreme weather. Select the option that best matches your situation.

Other Reasons / Don't Know

I'm not sure what caused the disruption / Airline didn't provide any reason.

Airline / Airport Strike

Airline staff strike, pilot walkouts, or baggage handler strike action.

Emergency / Security

Security threat, Medical emergency on board, War/Pandemic, or Act of God.

Severe Weather

Severe weather conditions, heavy snow, hurricane, or volcanic ash cloud.

Did You Know?

Under EU Regulation 261/2004, technical problems or internal airline strikes are not considered extraordinary circumstances, meaning the airline is legally obligated to compensate you!

  • Technical issues are eligible
  • Airline strikes are eligible
  • Extraordinary weather is exempt
← Back to disruptions

What kind of weather caused the flight disruption?

Airlines are exempt from compensation for extreme weather disruptions, but are legally responsible for operations during regular bad weather.

Regular bad weather

Standard rain, wind, fog, or typical seasonal snow. Airlines are legally required to prepare for and handle these conditions.

Extreme weather / Closure

Volcanic ash clouds, hurricanes, cyclones, severe storms that closed runways, or airport ATC grounding mandates.

Weather Rules

Under EU Regulation 261/2004, simple delays due to bad weather are often eligible for compensation if other flights were operating normally. Only extreme/extraordinary events like volcanic ash or cyclones qualify as true exemptions.

  • Volcanic ash = Exempt
  • Cyclones & Hurricanes = Exempt
  • Standard rain/fog = Often Eligible
← Back to reasons

Ineligibility Warning

Unfortunately, your flight is not eligible for compensation.

Based on the details provided, your flight disruption does not meet the criteria required under EC Regulation 261/2004 for a financial claim.

Common reasons for ineligibility:
  • • The disruption was caused by extraordinary circumstances (e.g., severe weather, volcanic ash, cyclone) that were outside of the airline's control.
  • • The flight delay upon arrival was less than 3 hours.
  • • You were informed of the cancellation more than 14 days before your scheduled departure date.

Exemption Rules

Under EC 261/2004, airlines are not required to pay compensation if they can prove the delay or cancellation was caused by "extraordinary circumstances" which could not have been avoided even if all reasonable measures had been taken.

← Back to Weather question

Who was striking during the flight disruption?

Strikes by the airline's own pilots or staff are legally considered within their control. Strikes by external airport staff are exempt.

Airline's own staff

Strikes by the airline's pilots, cabin crew, co-pilots, or maintenance personnel employed directly by the airline company.

Airport or third-party staff

Strikes by airport security staff, air traffic control (ATC), airport baggage handlers, airport fire services, or border force agents.

Strike Rules

Internal strikes (airline pilots or cabin crew) are considered within the airline's control, making them eligible. External third-party or airport strikes are considered extraordinary.

  • Airline crew strike = Eligible
  • Airport security / ATC strike = Exempt
  • Third-party strike = Exempt
← Back to reasons
Emergency

Was it a medical emergency?

Passenger medical emergencies, onboard safety hazards, or sudden crew illnesses require diversion and are generally exempt.

No

It was not medical or security related (e.g. general scheduling issues or crew shortages).

Yes

It was a passenger medical emergency, onboard security crisis, or safety diversion.

Emergency Rules

Medical diversions, security threats, or sudden onboard medical crises represent unpredictable safety events that exempt the airline from paying delay penalties.

  • Medical emergencies = Exempt
  • Onboard safety threat = Exempt
  • Crew sudden illness = Exempt
← Back to reasons

Denied boarding

Please provide more details regarding your denied boarding to determine your eligibility.

Passenger Rights

Under EU Regulation 261/2004, you may be entitled to up to €450 per passenger depending on the distance of your flight and the duration of the delay.

  • No Win, No Fee
  • Up to €450 per person
  • Valid for claims up to 3 years old
← Back to disruptions

Downgrade Details

Please provide more details regarding your flight downgrade to determine your eligibility.

Passenger Rights

Under EU Regulation 261/2004, you may be entitled to up to €450 per passenger depending on the distance of your flight and the duration of the delay.

  • No Win, No Fee
  • Up to €450 per person
  • Valid for claims up to 3 years old
← Back to disruptions
Personal Details

Personal Details

Please provide the details as they appear on your travel documents.

Tell us briefly what happened (Optional)

No stress about exact details: Your flight number enables us to instantly fetch and verify the official schedule records from international aviation registries.
Supporting Documents

Upload Documents

To complete your claim, please upload any supporting documents if you have them.

SUPPORTING DOCUMENTS
Boarding Pass
PDF, JPG or PNG (max 10MB)
Optional
Flight Ticket
PDF, JPG or PNG (max 10MB)
Optional
Estimated Payout

Estimated Compensation & Payout

See how much more you keep with ClaimFlights compared to other agencies.

Passengers
1
Your Compensation Under EU 261 Regulation
€600
By EU law, compensation is fixed by flight
distance, not ticket price.
CLAIMFLIGHTS PAYOUT
€450*
25% Flat Fee* (No Additional Court Fee)
50% More Than Others
OTHER AGENCIES PAYOUT
€300
50% Total Fee (Up to 35% Service Fee + Up to 15% court fees)
🔒 Encrypted 256-bit Secure Legal Processing
*VAT applies based on your country of residence; No VAT for US and non-EU passengers.
Fellow Passengers

Who else was on the booking?

We noticed there are multiple passengers on this claim. Please provide their details so we can process the full payout.

Hey there,

Tell us more about you

We need a few details to process your claim correctly and check if VAT applies.

1 Your Address
Authorization

Online Claim Authorization

Sign below to authorize ClaimFlights to pursue your compensation claim on your behalf.

Your Digital Signature
Draw your signature here

By signing above, I authorize ClaimFlights GmbH to act on my behalf to claim compensation under EU Regulation EC 261/2004. I confirm that all details provided are accurate. This is a No Win, No Fee agreement — you only pay if we succeed.

Claim Submitted!

Claim ID: #CF-8829-X

Your compensation claim has been securely submitted. Our legal experts are now on it.

Status
PROCESSING
Claimant —
Email —
Passengers 1
Country —
Disruption Reason —
Authorization ✓ Signed digitally
Estimated Payout
€450
No Win, No Fee
What happens next?
Confirmation Email Sent
A copy of your claim with the signed assignment has been sent to your email address.
Legal Review
Our legal team will review your claim and contact the airline and even goes to court if needed.
Payout
Once the airline pays, your compensation will be transferred directly to your bank account.
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